Adam is our resident robot mascot! There is a lot of stuff we need to stay on top of if we are to offer you the service that you deserve, and Adam helps us stay organised and knowledgable about all of it.
There are 22 open medical schemes in South Africa (and about 60 that are “closed” and only available to certain companies and employer groups). Just the open schemes have about 300 plans between them. Add primary health care (which is very different from medical aid) and gap covers (which are an essential cover product for almost everyone) and things can get hairy pretty quickly.
So Adam, and his knowledge base and algorithms helps us to stay on top of it. But he never makes the final determination…we have a team of very qualified and experienced humans whose goal is to make sure that your cover is as optimised as it possibly can be.